Charges & fees
Our fees
Give as you Live is a fundraising platform to help charities raise donations and to empower a growing nation of fundraisers.
It's free for charities to join - there are no sign-up fees or monthly subscriptions. It's also free for your supporters.
When your supporters buy an instore card from one of our listed retailers, as a 'thank you' for sending sales to them, our retailers pay us commission, from this commission, we make a donation to you.
Charities receive at least 50% of the commission we receive from retailers. Let's take an ASDA card as an example - we say that you can raise a 2% donation there. We actually get paid a 4% reward by ASDA which is split 50:50 - so we get 2% and the charity gets 2%.
Because we also get a share, we are able to offer our services for free to both members and charities.
Setup fees
There are no setup or monthly fees to be registered as a charity on Give as you Live Instore.
A charity must have registered status in order to be listed. We are able to accept charities registered with the charity commissions for England & Wales, Scotland, and Northern Ireland. In addition, we can accept organisations registered as a Community Amateur Sports Club (CASC) or Community Interest Company (CIC), and any organisation recognised by HMRC as eligible for Gift Aid.
As part of the setup process, charities must provide bank details in order to receive payment. These bank details are then subject to our verification process which must be passed before a payment is made. We do not accept private bank accounts.
About us
Give as you Live Instore and associated products (including Give as you Live Online and Give as you Live Donate) are provided by Give as you Live Ltd, a private company registered in England & Wales (company number 5181419). Our registered address is Give as you Live Ltd, 13 The Courtyard, Timothy's Bridge Road, Stratford-upon-Avon, Warwickshire, CV37 9NP.
Complaints procedure
Should you have any complaint regarding any part of our service, including payment of your donation, disbursement to the charity, your account or use of your personal data, please write to us by email at hello@giveasyoulive.com, or by post at Give as you Live Ltd, 13 The Courtyard, Timothy's Bridge Road, Stratford-upon-Avon, Warwickshire, CV37 9NP.
Should we be unable to resolve your complaint, or if you are unhappy with our offered resolution, you have the right to complain to the Fundraising Regulator (regarding donations) or the Information Commissioner's Office (regarding information rights and privacy).
Refund policy
If you mistakenly enter an incorrect load amount on your instore card, it is your responsibility to inform us in a timely manner. You can contact us at hello@giveasyoulive.com or call +44(0) 800 883 8450.
Once contacted, we may make effort to achieve a refund however we cannot guarantee this and cannot be held liable for any bank fees you may be charged as a result of the purchase(s).